Adobe Online HelpAbout Online Ordering and Channel Data Reporting Welcome to the Adobe on line purchasing and channel reporting Website. Use this site if you would like to order Adobe Software, check the status of previously submitted orders, or submit channel inventory and point of sale reporting data. This site facilitates both the ordering and reporting processes through ease of use, speed, and accuracy. It also allows users to get updates on orders placed through the site. |
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Placing an Order To place an order:
To change a SKU or a quantity, highlight the number and replace it with the desired number. Then click Update. To delete a line item, click the trash can icon next to the line item that you wish to delete.
At any time during the ordering process, you can click Save for Processing Later to save your order and return to it later. Click Saved Orders under the Orders menu for a list of your saved orders.
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Tracking your Orders To track your orders, you can run the Open Order Report and the Shipment Tracking Report. The Open Order Report provides a report of all currently open orders. The Shipment Tracking Report provides shipment information for all orders that have shipped.
After running the report, click Download to open it or save it as a .CSV file. Unfortunately, we are not able to process order cancellations through the Adobe Channel Orders Website. To cancel an order that has not yet shipped, contact your Adobe Order Management Representative. If you are unable to access the ordering pages, you may be using a Web browser that does not allow secure connections. Please contact your Adobe Order Management Representative if you encounter this or any other trouble using the Adobe Channel Orders Website.
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